MBSOM UK

Who are YogaStudio?

Yoga Studio is a family business. We pride ourselves on Great customer satisfaction and knowing that we supply equipment at the most competitive rates available. Yoga Studio has been around since 2003.

How is my ChiBall™ made?

Your ChiBall™ is uniquely handcrafted and infused with a ChiAroma™, and may vary slightly in size, texture and colour. These variations are perfectly normal and add to the character of your ChiBall™.
ChiBalls are made from plasticised PVC and comply with the world’s strictest environmental regulations, including the Californian state legislation proposition 65 which prohibits the use of over 550 chemicals that are known to the State of California to cause cancer, birth defects or other reproductive harm. The prohibited list contains a wide range of chemicals, including phthalates, BPA, dyes, solvents, pesticides, drugs, food additives, and by-products of certain processes. We have tried to ensure your ChiBall contains nothing harmful!

What is the best way to inflate the ChiBall™?

Inflating your ChiBall™ for the first time:
Remove the plug from your ChiBall™.
Hold your ChiBall™ against a hard surface and insert the inflator tube.
Do NOT over inflate. Blow into the inflator tube until your ChiBall™ attains desired firmness. (If you don’t have an inflator tube, you can simply blow directly into your ChiBall™’s valve or use a drinking straw.)
Quickly remove the inflator tube and pinch the plug hole with your fingers to prevent the air from escaping, and insert the plug into the hole.
Do not over inflate the ChiBall with a mechanical pump. The ball should be soft when correctly inflated and is not designed to be inflated under pressure.
After repeated use, your ChiBall™ will no longer need the inflator tube. For some ChiBall™ exercises it may be necessary to reduce the size of your ChiBall™. To re-inflate, simply remove the plug, balance the ChiBall™ in the palm of your hand and allow the external air to draw back into the ChiBall™.

Why are there 10 Chiball Colours?

Each Chiball is tied to an energy phase from the yin yang energy cycle and represents one of the five elements – Wood, Fire, Earth, Metal and Water. Each of the elements has yin and yang associations and each of the ten ChiBalls represent the yin or yang of each of the five elements.

Why are the ChiBalls infused with ChiAroma?

The ChiBall™ is a soft and spongy 15cm inflatable ball that has been infused with an aromatherapy fragrance which corresponds to its colour. The use of colour and aromatherapy has been shown to stimulate and balance both thoughts and emotions, and consequently promote a greater sense of wellbeing.

Can I use my ChiBall if I am unwell or pregnant?

ChiBalls are some of the safest equipment that can be used for complementary therapy or during pregnancy. ChiBalls comply with the world’s strictest environmental regulations, including the Californian state legislation proposition 65 which prohibits the use of over 550 chemicals that are known to the State of California to cause cancer, birth defects or other reproductive harm. The prohibited list contains a wide range of chemicals, including phthalates, BPA, dyes, solvents, pesticides, drugs, food additives, and by-products of certain processes.

Do I need Insurance to teach a ChiBall Class?

Most group fitness professionals carry professional indemnity insurance through their membership of a professional organisation. If you are not a member of a professional organisation we are happy to recommend Balens Insurance Brokers who can arrange appropriate insurance to cover your ChiBall Classes. Chiball World Pty Ltd T/A Mind Body School of Management Ltd is an Introducer Appointed Representative of Balens Limited, 2 Nimrod House, Sandy's Road,Malvern, Worcestershire, WR14 11J, who are authorised and regulated by the Financial Services Authority. Our authorised IAR number registered with the FSA is 572693 and we receive no financial reward for introductions made.

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What is your Returns Policy?

We fully respect your consumer rights within the country where you took delivery of your products. We want you to be completely satisfied with every purchase you make with us. If you are not fully satisfied with a product you ordered or received, we’ll refund or exchange it.

Exchange and Returns Polcy
If for any reason you are unhappy with your purchase, you can return the item to us in its original packaging and condition within 14 days of receipt and we will refund or exchange the product.

If your product was damaged in initial transit, we will send you a replacement.

Returns
We can only accept the return of opened items if they are faulty, and we will provide you with a refund or replacement. Please note that we reserve the right to send back opened items to you that have been returned to us after 14 days unless they are faulty.

If you wish to return your purchase to us for any reason, please contact us at sales@mbsom.com. We will then advise you on how to return the product to us. Any product received without prior notice will not be processed.

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